1. Introduction

At HR Career Hub, we strive to provide our users with the best possible service. If you are not entirely satisfied with your purchase of our digital services, we’re here to help. This Refunds and Returns Policy explains your rights and obligations regarding refunds and cancellations under European law.

2. Right to Cancel

2.1 Right of Withdrawal

Under European Union law, you have the right to withdraw from your contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

2.2 How to Exercise the Right of Withdrawal

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement (e.g., a letter sent by post, fax, or email) to:

HR Career Hub
Email: info@hrcareerhub.gr
Address: Athens, Greece

3. Effects of Withdrawal

3.1 Refunds

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (if applicable), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

3.2 Method of Reimbursement

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.

4. Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to:

• Digital Content: If the performance has begun with your prior express consent and with the acknowledgment that you will lose your right of withdrawal once the contract has been fully performed.
• Customized Services: Services that have been fully performed if the performance has begun with your prior express consent and with the acknowledgment that you will lose your right of withdrawal once the contract has been fully performed.

5. Digital Products and Services

5.1 Commencement of Digital Services

For digital products or services, you have the right to withdraw from the contract within 14 days of purchase unless you have begun downloading, accessing, or streaming the content, at which point you waive your right of withdrawal.

5.2 Acknowledgment of Waiver

By purchasing digital services from us and beginning the use of those services, you acknowledge that you waive your right of withdrawal from the contract.

6. Cancellation and Refund Conditions

6.1 Before Use of Service

If you cancel your purchase before using the service, you are entitled to a full refund. To cancel your purchase, please contact us at:

HR Career Hub
Email: info@hrcareerhub.gr
Address: Athens, Greece

6.2 After Use of Service

Once you have used the service, you will not be eligible for a refund. Using the service is considered acceptance and full performance of the contract, thereby waiving your right of withdrawal.

7. Contact Information

If you have any questions about our Refunds and Returns Policy, please contact us:

HR Career Hub
Email: info@hrcareerhub.gr
Address: Athens, Greece